Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"Pay and people were good" ((in 164 reviews)); "Great Enironment and People!" ((in 125 reviews)); "Good training and employee discounts" ((in 105 reviews)); "Worked there for 10 years as my team was great." ((in 105 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 100 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 191 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 42 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 39 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 30 reviews))

Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Sep 9, 2017

Floor leader

Recommend

CEO approval

Business Outlook

Pros

Great environment and lots of opportunity

Cons

A lot of work minimal pay

5.0

Sep 8, 2017

positive atmosphere and friendly vibes

Retail sales representative

Recommend

CEO approval

Business Outlook

Pros

- working with enthusiastic employees - insight into upcoming products and future release - 50% discount - product trials and tests to review - developed communication and Convocation from informal to formal environement

Cons

-ALOT of info to learn - can be overwhelming

4.0

Sep 5, 2017

Christmas Temp - Nightmare and Redemption

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1st time (Meadowhall): - 50% staff discount - a lot of training so you know what to do - good location - decent clients 2nd time (Nottingham): - same as above but also: - a lot of space for staff in the staff area - management staff cared for us all and was understanding of any issues

Cons

Meadowhall: - obvious favouritism. Not to mention nepotism! Hired about 2-3 family members. - controlling management staff who gave me anxieties - I was watched and my conversations with customers were listened to. - poor communication between management staff resulting in me being unsure what is right and wrong anymore as they all wanted different things. One day dancing and signing is ok, another it is not- make up your mind! - I was a temp and they would be keeping some of us on for permanent positions - this made employees competitive and tense in my opinion, especially because of the earlier mentioned favouritism. - SO MUCH focus on giving great customer service that it made me feel anxious. Nottingham: - Nothing particularly wrong there in all honesty... - Except that I had to work when I was all ill and snotty... was not very attractive. But they eventually just let me go work in the stock room at least, where I would not be putting off customers with my snot.

Viewing 1978 - 1980 of 2,214 Reviews

Jobs at Lush

Casual Sales Ambassador - Bucktown

Casual Sales Ambassador - La Cantera

Casual Sales Ambassador - Newbury Street

Summer Seasonal Ambassador - Lenox Square

Casual Sales Ambassador - Memorial City Mall

Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Floor leader

positive atmosphere and friendly vibes

Christmas Temp - Nightmare and Redemption

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