Lush reviews

3.6

57% would recommend to a friend

(2,217 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Oct 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Management amazing, freebies and training opportunities, management understanding and want to help you. Customers are lovely, amazing atmosphere. However if you don't want to approach people go and work at Tesco or something. You have to work hard and do your bit! Be nice to people and they will be nice to you, simple.

Cons

People who think they are owed something. As someone who has had many jobs I understand how accommodating Lush is and some people don't know how good they have got it.

2.0
Sep 28, 2017

Pro's and cons

Recommend
CEO approval
Business Outlook

Pros

Environmental ethics, 50% discount, paid holiday, the living wage

Cons

Minimal hour contracts, no HR process for bullying, discriminatory supervisors

3.0
Sep 27, 2017
Recommend
CEO approval
Business Outlook

Pros

- The freebies were amazing - Majority of staff were absolutely incredible and so supportive.

Cons

TONS! - We are LITERALLY forced to invasively approach customers, and are watched like a hawk at what we say to them. This made me feel as though they were unhappy with the service I was providing to customers when I used to break my back to want to deliver amazing service. - Management had favourites, which made me feel isolated and downgraded, as it was coincidentally them that got the promotions. - I felt so uncomfortable having to stand outside the shop showcasing products in a stupid as fudge water jug, and passing customers used to make crude - comments. I explained this several times to management who were forcing me to do it, and was told 'well we are paying you enough so do it'. - My manager was unsupportive and only spoke when we did something considered wrong. - ITS TOO PUSHY. - FAKE SMILES Just dont be fooled by the smiles and lovely products, the staff are literally forced to perform this. - MYSTERY SHOPPERS- used to come in acting like normal shoppers but were there to inspect our performance, and when we got a low rating, a lame as fudge late night meeting was held to reprimand us.

Viewing 1969 - 1971 of 2,217 Reviews

Glassdoor has 2,760 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.