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      Lush

      Engaged Employer

      Lush reviews

      3.6

      55% would recommend to a friend

      (2,222 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      35% positive business outlook

      Ratings by demographic groups

      Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      1.0
      Apr 13, 2018

      Avoid Lush Bournemouth!! Bullying, Untrained Management, Overstaffed and Undervalued

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good, but still not worth it

      Cons

      Forced to quit on first shift Dumped on shop floor and expected to have full product knowledge Management are not qualified shouted at staff front of customers No freedom, have to wait for supervisors approval for EVERYTHING! Rota incorrect every week

      5.0
      Apr 10, 2018

      7 years and counting

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Access to EAP for mental health, financial and other counselling - Birthday leave - Culture of training/development, lots of internal promotions

      Cons

      - Some technology/processes have been slowly updated. Have come along way in 7 years but more to be done.

      1.0
      Apr 9, 2018

      A lot of gossip and judgement from management

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff discount was generous, good pay for all ages. I was on a four hour contract but was often given more during busier periods. Ingredient tips were interesting and daily goals were good aims for progress. Lovely customers and we had a customer who would visit each week with sweets.

      Cons

      Lots of gossip occurred in my shop. Many temporary staff left before Christmas because of this. Supervisors pick favourites and are good at making you feel unwelcome and/or unwanted. Being in with 'the crowd' was important to get shifts that would match your availability. Complaints did not get taken seriously, my friend was bullied by one of the female supervisors and this was laughed about when she complained. There was a lack of training and many staff were told that our knowledge of the products was not good enough. I was always underpaid each month and often ignored when I brought this up. Little to no praise was given from management however permanent staff members were encouraging. Gifts were stolen on a regular basis and all management would be in the staff room. Blame for stock loss would be passed to employees.

      Viewing 1891 - 1893 of 2,222 Reviews
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      ReviewsLush reviews

      Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.