Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 166 reviews)); "Great Enironment and People!" ((in 130 reviews)); "All good and great team" ((in 108 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews)); "Good training and employee discounts" ((in 97 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 192 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 39 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 28 reviews))

Lush reviews

3.7

55% would recommend to a friend

(2,222 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,222 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.7 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Aug 30, 2018

Inbred

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Able to move horizontally in the company at a low level

Cons

Inbred organisation with low level of skills in almost every position. They hire a large quantity of cheap foreign labour at just above minimum wage, but nearly all other roles that are on a salary are 50% under market value. There is also limited personal growth as the company rely on personal relationships for promotion and most of the people in the company came straight from school when the company started and have there high position through longevity rather than competence.

4.0

Aug 27, 2018

Overall positive experience, a great team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun people to work with overall, 50% discount including spa treatments, friendly environment with great customers, free testers, mostly supportive management, learn about interesting campaigns, always come home smelling nice!

Cons

Half an hour break is not long enough as it is much more demanding than the average retail job. One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help. Although rest of supervisors were great

4.0

Aug 24, 2018

Lush

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great People, ethical company very trustworthy

Cons

Overly customer service driven

Viewing 1840 - 1842 of 2,222 Reviews

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Lush

Lush reviews

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Reviews by job title

Inbred

Overall positive experience, a great team

Lush

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