Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 171 reviews)); "Great Enironment and People!" ((in 126 reviews)); "All good and great team" ((in 107 reviews)); "Good training and employee discounts" ((in 104 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 99 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 194 reviews)); "A couple of the managers have created an atmosphere of making staff turn against each other in order to feel accomplished." ((in 103 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 40 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 39 reviews))

Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Mar 11, 2019

Management have their favourites

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is popular and the 50% staff discount is worth it. Along with new release boxes and we had lots of training.

Cons

The management was very unprofessional, actively pulling people off the shop floor to shout at them and always praising their favourites. There was extreme pressure to upsell and be happy 24/7 which can become very mentally draining. Christmas was awful, there was no space to even breathe and so much pressure from management with little or no praise for making it through the busiest days of the year. The atmosphere felt very 'catty' at times with many managers acting like schoolgirls.

4.0

Mar 10, 2019

Fun place to work

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly work environment. Sometimes staff get free products. Good product discount (50%).

Cons

Acting friendly to customers for long shifts can be emotionally tiring. Due to the lack of shop security guards, dangerous situations with customers can sometimes arise. A lot of learning of product and company information is required. Pressure to sell a lot of products.

5.0

Mar 10, 2019

Lush Cosmetics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- 50% off all products - amazing coworkers - informative training

Cons

There are absolutely no cons :)

Viewing 1783 - 1785 of 2,224 Reviews

Jobs at Lush

Casual Sales Ambassador - Crossgates Mall

Casual Sales Ambassador - Westfield Galleria at Roseville

Casual Sales Ambassador - Liberty Center

Part Time Sales Ambassador - Easton Town Center

Casual Sales Ambassador - West County Center

Lush

Lush reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Management have their favourites

Fun place to work

Lush Cosmetics

Jobs at Lush

Lush reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Lush

Lush reviews FAQs