Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Sep 12, 2019

Deceptive company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good discount, free coffee, etc

Cons

- i didn’t get pay for my overtime because they cut your paycheck day short just before your overtime .. -Favouritism seem to be a big thing here -they hire a lot of seasonal people to save money so they don’t have to give people a lot of overtime to save money - is overrated .. not sure why they say it’s one of the best employers to work for - they are not as organized.. I remember they over hired and a lot of people had to go home early .. or work I’m different departments.. - I went to another interview this year, and they didn’t seem to give me credit for coming back .. and seemed like they prefer someone new ..

5.0
Sep 12, 2019

Sales

Recommend
CEO approval
Business Outlook

Pros

Extremely nice college Good work environment Daily oppurtunity to grow Managers are very comprehensive

Cons

I DONT KNOW HONESTLY they are just amazing

2.0
Sep 10, 2019

Not what you expect

Recommend
CEO approval
Business Outlook

Pros

Christmas temporary contracts, it's best as a xmas pocket money job. 50% discount. Charity donations and campaigns. The other sales assistants were lovely to work with.

Cons

The contracts are small. I was a 15 hour per week and worked mostly 25 hours per week but my contract was never amended and this was never checked by anyone above store manager. Retail is harsh in general, however judging from other colleagues I've never seen an 8 hour contract be disrespected so much. Work/life balance is difficult, sometimes you were called in for 4 hours only. If you look at the gender pay gap report, men typically get bigger contracts. Still not paid enough, Lush are following other retailers poor pay, but being one up by paying the most. Still very poor for the amount of work the sales assistants put in to make the company so much money, especially at Christmas. I didn't think the companies ethics shine through in terms of employee contribution and income. A company can't be 90% vegan, it's either vegan or it's vegetarian. I felt taken advantage of as a vegan for a company that want's to 'save the bees', yet uses a lot of honey. The waste Lush creates is bad, throwing tester pots away half empty. Not good for the environment or sustainability. The working environment is too unprofessional.

Viewing 1687 - 1689 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.