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      Lush

      Engaged Employer

      Lush reviews

      3.7

      56% would recommend to a friend

      (2,224 total reviews)
      avatar

      Mark Constantine

      54% approve of CEO

      35% positive business outlook

      Ratings by demographic groups

      Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      4.0
      Nov 5, 2019

      It’s good for flexibility

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depending on what store you work at and the people in your team, it can be a really fun environment. Suitable for when you’re studying because it can allow you the flexibility you need.

      Cons

      Can take holidays during December.

      3.0
      Oct 31, 2019

      Excellent pros but stressful

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get excellent pay! Lots of free goodies and amazing 50% discount (even on spas!!). In depth training about skincare, haircare etc. And it's not just the type of training you'll only be able to apply in Lush, it's information I've used since to purchase products. It has helped me understand my skin and hair more! You also get to meet like-minded people and form long term friendships.

      Cons

      Although all of the pros are really brilliant, I'm not sure if it's worth the stress and pressure that comes with the job. If you don't approach a customer within 2 minutes of them stepping into the store you are given 'feedback' and told you aren't doing your job. The supervisors and managers are constantly watching you and it's very unsettling. I'm a confident person and even for me, it was very hard to do my job while having someone spy on me. I just knew after every single consultation that I would have, a supervisor would come over to me and ask me "why didn't you mention this? why didn't you try to sell more products? etc, etc". Sometimes you really just want a human interaction with customers, and the management at Lush doesn't allow that. You have to be a robot for management to like you and for them to think you're doing a good job. And I'm sorry, but if you've reached that point then that means you've sold your soul to the company because no one can be that damn preppy 24/7, it is inhumane.

      Viewing 1666 - 1668 of 2,224 Reviews
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      ReviewsLush reviews

      Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.