Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Nov 10, 2019
Recommend
CEO approval
Business Outlook

Pros

They are actively trying to make the cosmetics industry more ethical and sustainable. The company tries to make itself an inclusive and diverse workplace which is great. Because it is a large company that is still run like a small one, you will get to try your hand in many different areas of the business and really have an impact - this is good for building skills and finding out what you are interested in. Most of the people who work in the company are incredibly friendly, and there isn't such a toxic hierarchy like you might find in other corporations - generally everyone talks to everyone! There isn't really a dress code so you can wear what you want and express yourself - plus you have the opportunity to get hands-on with lots of gorgeous products (and maybe take some home if you are lucky)!

Cons

It can be slow to progress as people tend to stay with the company which means new roles do not open up. There are no structured pay reviews so it can take a while to be approved for a pay rise. They are still struggling with their diversity in management positions, it would be nice to see more people of colour championed in senior management.

4.0
Nov 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Great training in product knowledge (done through fun workshops, games and demonstrations), a lovely team of sales associates, flexible hours. Regular opportunities for promotion, amazing ethics. Free products!

Cons

Management in that particular store formed cliques and favourited certain sales associates. Rules would be bent for these people, then management would be unnecessarily harsh towards others, and it became so mentally draining that I left. Sales tactics are also ridiculously pushy and senior staff were forcing them upon you throughout the day – to pester customers up to three times to try and link-sell items even if customers clearly did not want to be approached or could not afford it.

Viewing 1660 - 1662 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.