Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (47) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 163 reviews)); "Great Enironment and People!" ((in 128 reviews)); "The training they provide is good." ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 100 reviews)); "Great teams in store." ((in 100 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 193 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 39 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 33 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

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Lush

Lush reviews

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3.7

58% would recommend to a friend

(2,209 total reviews)

Mark Constantine

54% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Apr 16, 2026

Fun and diverse workplace, but lacks professionalism

Keyholder/floor leader

Recommend

CEO approval

Business Outlook

Pros

Diverse and fun place to work can truly be so great with a good team Flexible hours and good pay compared to most retail jobs

Cons

The environment prioritizes extreme friendliness over professionalism and lacks a balance both staff and customers get too comfortable . Store management delegates blindly based on corporate feedback.

1.0

Apr 16, 2026

Terrible management

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

pay is above minimum wave

Cons

everything else.. management is awful. Only care about selling product

5.0

Apr 16, 2026

Hreat

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive staff and great discount.

Cons

None I can report to be honest

Viewing 13 - 15 of 2,209 Reviews

Jobs at Lush

Summer Seasonal Ambassador - Lenox Square

Retail Construction Project Manager

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Part Time Floor Leader - Chandler Fashion Center

Part Time Sales Ambassador - Easton Town Center

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Fun and diverse workplace, but lacks professionalism

Terrible management

Hreat

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