Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 163 reviews)); "Great Enironment and People!" ((in 123 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 102 reviews)); "Good training and employee discounts" ((in 99 reviews)); "All good and great team" ((in 97 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 198 reviews)); "A couple of the managers have created an atmosphere of making staff turn against each other in order to feel accomplished." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 43 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 39 reviews))

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Lush

Lush reviews

3.7

58% would recommend to a friend

(2,211 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 2, 2025

Great company

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

My store is a welcoming, and wonderful place to work, good pay and benefits.

Cons

None in my current store but store dynamics can vary quite a lot.

4.0

Oct 2, 2025

Overall a good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I’ve been a seasonal sales assistant 3 times at Lush and had an overall good experience. Working at Manchester Market Street for 1 year was more unpleasant, the team felt quite cliquey and it was obvious I didn’t fit in, however working at Middlesbrough is still one of my favourite jobs to date, the team there are friendly, supportive and the job itself was fun.

Cons

It seems the working experience can change depending on which branch you go to.

4.0

Sep 27, 2025

Decent employer

Store manager

Recommend

CEO approval

Business Outlook

Pros

Staff discount was a great benefit

Cons

A constant push to upsell

Viewing 124 - 126 of 2,211 Reviews

Jobs at Lush

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Summer Seasonal Ambassador - Lenox Square

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