Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 165 reviews)); "Great Enironment and People!" ((in 118 reviews)); "All good and great team" ((in 104 reviews)); "The training they provide is good." ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 99 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 202 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 105 reviews)); "Long hours and bad to work into the night" ((in 42 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 36 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 35 reviews))

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Lush

Lush reviews

3.7

58% would recommend to a friend

(2,210 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 3, 2025

Ok-ish

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay isn't that bad, you get to smell like soap every day

Cons

The scent of soap irritated my nostrils

1.0

Oct 29, 2025

Hypocritical

Retail worker

Recommend

CEO approval

Business Outlook

Pros

kind collegues, discounts, free samples.

Cons

I got fired for autistic traits that nobody told me beforehand that i should change in behaviour. Management told me that im also not happy enaugh to be working here.I dont feel like this is acceptable from a workplace that advertises itself as pro mental health.

5.0

Oct 27, 2025

Good for those on their feet often.

Seasonal ambassador

Recommend

CEO approval

Business Outlook

Pros

It's your general retail experience but with great perks and opportunities to grow.

Cons

It can be tasking to be on your feet often, so it's something to get used to.

Viewing 106 - 108 of 2,210 Reviews

Jobs at Lush

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Ok-ish

Hypocritical

Good for those on their feet often.

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