Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"Pay and people were good" ((in 164 reviews)); "Great Enironment and People!" ((in 125 reviews)); "Good training and employee discounts" ((in 105 reviews)); "Worked there for 10 years as my team was great." ((in 105 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 100 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 191 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 42 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 39 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 30 reviews))

Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Nov 19, 2023

Unpaid trial shifts

Seasonal stock and till assistant

Recommend

CEO approval

Business Outlook

Pros

The products themselves are quite fun.

Cons

Applied for a job and had to do an unpaid trial shift. They just chuck you on the till and let you deal with it and it’s overall a very stressful experience for 2hrs that aren’t even paid. Really unfair job process, especially since most products don’t have a barcode so it’s impossible to even scan the items at the till, all the whilst “building a rapport” with customers.

1.0

May 6, 2023

Avoid at all cost

Retail sales assistant

Recommend

CEO approval

Business Outlook

Pros

Freebies, 50% off on all products

Cons

Toxic environment, poor management, micro management, moral harassment, constantly stared at by supervisors and asked (forced) to approach customers, worst place ever, no HR department, management is free to do or say whatever they want; what goes beyond the limits of legality.

1.0

Mar 28, 2023

Toxic

Sales associate

Recommend

CEO approval

Business Outlook

Pros

You get a lot of free products!

Cons

The Lush working environment is portrayed as this healthy, inclusive, working space. In every sense it is not. There is no diversity in the hiring process nor in moving people up. Oppertunities are offered and retracted or forgotten about. Managers and staff are extremely clique-y to a point that that's where promotions are held. Mental health is treated as an inconvinience. This was the most toxic, cruel, and soul crushing job I've ever had....and it was PART..TIMEEEEE....

Viewing 100 - 102 of 2,214 Reviews

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Lush

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Unpaid trial shifts

Avoid at all cost

Toxic

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