Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 166 reviews)); "Great Enironment and People!" ((in 118 reviews)); "Great teams in store." ((in 110 reviews)); "Good training and employee discounts" ((in 99 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 99 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 198 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 36 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 29 reviews))

Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 3, 2017

Oxford Street Management were obnoxious

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

It's a fun place to work as long as you're non stop packed with energy, and suck up to supervisors and management. Most of the other sales assistants are lovely, and 50% discount is amazing

Cons

You get shouted at if you don't seem to be constantly approaching customers in the same way supervisors do, management and supervisors were very secretive and frequently made fun of people behind their backs. Made me very uncomfortable to be there, and made it even harder to constantly have to put on the "crazy positive" personality that they think sells well.

3.0

Oct 13, 2013

Not entirely sure

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

50% discount No animal testing Rotas are a week in advanced so are easy to arrange your life around

Cons

Very unorganised Some horrible managers Will fire you over nothing Push you to badger people into sales.

1.0

Nov 21, 2012

Not a very professional company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The products are amazing and the employee discount is 50%. This company is not structured very well which is a pro because you are able to try new things and put systems into place. There are also opportunities to sometimes move to different positions and departments but that depends on who you are rather than how qualified you are. If you live away from the home office, you are able to get away with a lot and your time isn't always accounted for.

Cons

Not operated professionally, things are constantly being changed without proper communication or support. Not as environmentally friendly as they claim to be. They put on a happy face for the public but it doesn't seem to be that way behind the curtain. They do not develop their employees at all. This is of no interest to them. They will take all the positivity and energy out of their employees and toss them to the side when they see fit.

Viewing 85 - 87 of 2,214 Reviews

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Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Oxford Street Management were obnoxious

Not entirely sure

Not a very professional company

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