Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 164 reviews)); "Great Enironment and People!" ((in 128 reviews)); "Great team to work with and such a lovely attitude to mental well" ((in 97 reviews)); "Good training and employee discounts" ((in 96 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 190 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 36 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 35 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 34 reviews))

Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 18, 2025

Not the company you think it is

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great employee discount Nice products

Cons

Pressure from management Micro managing and zoning in small stores toxic work environment pressure to upsell

3.0

Oct 30, 2024

Could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive Colleagues: Collaborative and skilled team members make for a positive and motivating work environment. Engaging Projects: Opportunities to work on innovative and impactful projects add excitement and variety to the role. Creative Input: Open culture for pitching and sharing new ideas fosters innovation and personal contribution. Flexible Remote Work: Remote work options provide flexibility and support work-life balance.

Cons

Below Market Salary: Current compensation does not align with industry standards, making it less competitive in today’s market. Extended Pay Freeze: The company has maintained a pay freeze for three consecutive years, with no adjustments for annual increases or inflation. Unachievable Bonus Structure: The bonus system relies on a spending target controlled by leadership, creating unrealistic targets that limit employee earning potential. Lack of Respect from UK Leadership: UK-based leaders demonstrate a lack of respect and appreciation for the North American team, affecting team morale and cohesion.

3.0

Jul 18, 2023

Fair pay and treatment is an uphill battle

B2b account manager

Recommend

CEO approval

Business Outlook

Pros

our manufacturing, sourcing and product development are pioneering when it comes to fighting animal testing.

Cons

pay disparity. There is no clear structure, no development, very little transparency and a lot of nepotism

Viewing 67 - 69 of 2,214 Reviews

Jobs at Lush

Casual Sales Ambassador - Bucktown

Casual Sales Ambassador - La Cantera

Casual Sales Ambassador - Newbury Street

Casual Sales Ambassador - Tyson Center

Casual Sales Ambassador - Memorial City Mall

Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not the company you think it is

Could be better

Fair pay and treatment is an uphill battle

Jobs at Lush

Lush reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Lush reviews FAQs

Jobs at Lush