Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (576) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (48) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 164 reviews)); "Great Enironment and People!" ((in 128 reviews)); "Great team to work with and such a lovely attitude to mental well" ((in 97 reviews)); "Good training and employee discounts" ((in 96 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 190 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 36 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 35 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 34 reviews))

Lush reviews

3.6

57% would recommend to a friend

(2,214 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 30, 2018

Great if you eventually want to sell cars

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

50% off discount Rewarding customer service job (if you help the right people, your own way) Can sample anything and everything (besides bath bombs and bath products)

Cons

Very pushy sales approach Will push you out of your comfort zone in a negative way Not very mindful of the customer's wants or needs, mainly sales driven to reach the goal. Extroverted type of work environment (do NOT recommend this job to introverts) Scarce hours (4-9 weekly, if that)

1.0

Apr 4, 2018

Lush Spa Oxford St management is a joke and two-tier employee system behind the scenes

Spa therapist

Recommend

CEO approval

Business Outlook

Pros

Company ethics are good, decent pay and they generally really do make an effort to employ fun people and be social

Cons

Working conditions in the spa (where I used to be) is a joke, junior members of staff are punished, sometimes sacked, for genuine minor mistakes while management who have had 5+ formal complaints against them have it brushed under the carpet. Systems being used are archaic, and management are so deathly afraid of negativity and criticism that change is either impossible or so slow and viscous that it has little benefit to employees.

1.0

Mar 20, 2018

Do not work at lush

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing good comes out of them

Cons

Do not work at lush. Its not a stable job if ur looking long term. This isnt the job. They dont keep their promise Cut ur hours and the managments are so bad. "Happy people making happy soap" they treat people with disability like garbage. Push them to work even if ur in pain Its a dead end job. They wont help you with anything but themselves. Dont waste your time. All they see is $$$

Viewing 61 - 63 of 2,214 Reviews

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Lush

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Reviews by job title

Great if you eventually want to sell cars

Lush Spa Oxford St management is a joke and two-tier employee system behind the scenes

Do not work at lush

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