Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 20, 2024
Recommend
CEO approval
Business Outlook

Pros

At the core, values are admirable; a good ethical and unique product selection; hands-on sampling encouraged to enhance knowledge.

Cons

Inconsistent direction, contradictory task changes and confusing leadership, including micro-management and removal of any opportunity to apply initiative or assert professional judgment. Criticism and passive aggression prevailed and leaders exhibited explicit dislike for team members. Gossip and inappropriate language lead to a negative atmosphere, with team members often experiencing emotional distress.

2.0
Jan 20, 2024
Recommend
CEO approval
Business Outlook

Pros

The salary is ok, the 50% discount is great, the training is precise

Cons

The communication between the management and the team is not clear, they tell you that you can just be yourself, feel free to ask or tell your opinion on things, but later it can be used against you You have to arrive min. 5 minutes earlier than your shift starts, and they don’t care about if you could start the shift on time besides this, they will count it as being late They tell you reviews about your work and what you should work on, but they are not open enough to see the change, and stick to the image that they have formed in their head about you They will not let you to chat on the shopfloor, even when there is literally no customers in the shop, however the supervisiors do it all the time Before the festive season they hire a lot of people on probation, and no matter how hard they worked they fire them after the season ends without taking any responsibility for their action and try to make it as it was the employees fault The work life ballance is not fair, if you work in full time you have to be available from Monday 9 am to Sunday until the closing time basically any time, you can’t have any fix programme besides your job like sports or any other extracullicular activities

Viewing 556 - 558 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.