Lush reviews

3.6

55% would recommend to a friend

(2,222 total reviews)
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Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jun 3, 2024

Fantastic!

Recommend
CEO approval
Business Outlook

Pros

Great training and environment to work on. Always supported by the team.

Cons

It is a busy store

2.0
Jun 2, 2024

Not good not bad

Recommend
CEO approval
Business Outlook

Pros

- salary always on time - all the extra benefits according to Greek law - flexible schedule

Cons

- salary only a little higher that minimum wage - unrealistic sales goals - micromanaging and toxic feedback on a daily basis -greenwashing

2.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Great training, and nice colleagues. Also good product discounts (50%), and perks. You can take home 2 small sized products each month (not perfume). Pretty much everyone is queer, which is nice.

Cons

The further up you go in the lush foodchain, the less and less they seem to understand human interactions. The culture of approaching/re-approaching is frankly horrible. We know how awkward it is, but higher-ups are breathing down our necks, making work a pretty unpleasant and stressful environment. The managers tell the supervisors to tell the sales assistants to 're-approach' a customer for the third time, without the common sense that "i'm just looking" means "leave me alone please". The senior team are on the shop floor more than ever, and with big smiles, can be very patronising. If you've been into a LUSH, as a customer, you can imagine how it is to work there. Intense. Colourful. Sometimes fake.

Viewing 457 - 459 of 2,222 Reviews

Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.