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      Lush

      Engaged Employer

      Lush reviews

      3.6

      55% would recommend to a friend

      (2,222 total reviews)
      avatar

      Mark Constantine

      52% approve of CEO

      35% positive business outlook

      Ratings by demographic groups

      Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      3.0
      Jun 10, 2024

      Not many stays for long

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% staff discount, get to take home goodies when it’s not suitable to sell, smell great all the time. I support their values

      Cons

      You don’t get much when they ask you for a lot (keeping the high energy and phones/chatting not allowed on shop floor) When need to take sick leave, I was made to take it as unpaid leave, birthday off request was refused by management without valid reasons.

      2.0
      Jun 10, 2024

      The people are great, the business is trying

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Lush is a business that at its heart truly lives and breathes its values and ethics - especially in terms of environmental and animal rights - Not corporate at all, people are human, and are super friendly - If you're lucky you can admit if you have no clue what you're doing - Living wage from a retail perspective (Sales/ Supervisors) - It is truly a business like no other, and for better or worse you will get experience that you'd never dream of getting elsewhere - The people are everything, I have met some of the best and worst people in this business - It's always a group effort, there's always someone you can hop on a call with and have a small vent and crack on with solving the problem together - The people, because some of them really are that incredible

      Cons

      - Support teams are NOT paid nearly enough and whenever there is a living wage increase it is never filtered up to mid-level roles. - You're constantly working harder to be paid what you should originally have been made - Overworked / undervalued - ED&I is a joke that senior management/ the directors will never take seriously - The people - very clicky in certain areas, if a director doesn't like you, they will end your career. - Retail managers are horrific and need training, causes HR endless issues - HR have and will push people about by denying accessibility, or through allowing racism to happen rather than performance actioning their staff or managers. - You're expected to do 3 people's jobs - Senior leads, directors & founders do not have a single clue - Weaponised incompetence is RIFE - Appalling attitudes to inclusivity despite some great people doing fantastic work (Who do not get paid enough, and always get shut down by higher ups)

      3.0
      Jun 10, 2024

      Okay for the first 6 months

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great discount, free things at christmas

      Cons

      Children management, not much progression

      Viewing 448 - 450 of 2,222 Reviews
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      ReviewsLush reviews

      Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.