Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (47) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 164 reviews)); "Great Enironment and People!" ((in 124 reviews)); "All good and great team" ((in 105 reviews)); "The training they provide is good." ((in 100 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 97 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 197 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 33 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 29 reviews))

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Lush

Lush reviews

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3.7

58% would recommend to a friend

(2,209 total reviews)

Mark Constantine

54% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Mar 20, 2026

Pressured to pounce

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Nice 50% discount off the products! I've worked in two Lush stores and one was a lot more chilled than the other which was nice.

Cons

Complete favouritism from management that they don't even try to hide. I was made to pounce on customers as soon as they walked in the door- even the ones that clearly didn't want to be approached which felt extremely awkward. If they said "I'm just looking", which is usually code for "I just want to shop in peace", then we were told to keep upselling anyhow.

4.0

Mar 18, 2026

Good work place

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours Happy environment Nice coworkers Living wage

Cons

Non really. It was a plesent part time job.

4.0

Mar 15, 2026

Great

Back of house team member

Recommend

CEO approval

Business Outlook

Pros

- great for young people, extroverted people, benefits are amazing

Cons

- Staff are pretentious, if you're not vegan, watch out for the vegan vultures in the staff room.

Viewing 28 - 30 of 2,209 Reviews

Jobs at Lush

Summer Seasonal Ambassador - Lenox Square

Retail Construction Project Manager

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Part Time Sales Ambassador - Easton Town Center

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