Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 130 reviews)); "Great people to work with" ((in 59 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 8 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

5.0

Jan 26, 2023

The Google of South Africa

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Luno really treats their employees well. * Plenty of benefits, including benefits focusing on mental health. * Constantly making sure my salary was inline with industry norms. * Workload is very decent, enables good work-life balance. * Work from home 100% of the time if you like. Best company I've ever worked for.

Cons

There are not many things that Luno does not do well as a company. Perhaps hiring too fast is one thing that I would critique them for. Hiring too fast meant that they had to implement downsizing recently due to market turmoil.

4.0

Jan 26, 2023

Decent place to work

Product designer

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with that are talented and care about the product

Cons

Typically story of over extending themselves and having to make layoffs

1.0

Jan 25, 2023

If you are in CS, good luck

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work Friendly co workers

Cons

Lots of empty promises Weak managers Micromanagement 3 month long internal interview Low salary

Viewing 256 - 258 of 568 Reviews

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The Google of South Africa

Decent place to work

If you are in CS, good luck

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