Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 130 reviews)); "Great people to work with" ((in 59 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 8 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews

5.0

Feb 6, 2023

Good social culture

Customer success

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good values, quality equipment

Cons

I cant think of anything at the moment

4.0

Feb 5, 2023

Great culture

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

That have a great company culture

Cons

Nothing bad to say. They value their employees and have a great culture.

5.0

Feb 3, 2023

Best work experience so far!

Social media manager

Recommend

CEO approval

Business Outlook

Pros

The culture here is everything you dreamed of for a workplace. Amazing! At first I thought it was a scam, everyone would reset to real characters but 3 months in I realised this is the culture at Luno! These people are real, and lovely and make work everyday something to look forward to! Great work-life balance Incredible managers with real people skills A place to learn, grow and showcase your skills

Cons

No cons from me! I absolutely loved working at Luno!

Luno Response

3y

Thanks so much for your review, our culture is fantastic and created by everyone, so I'm glad you've also experienced how real it is!

Viewing 247 - 249 of 568 Reviews

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