Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 121 reviews)); "Great people to work with" ((in 62 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "It's a great team to be a part of!" ((in 31 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 30 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses Crypto is a difficult industry" ((in 8 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "No stability or job security" ((in 6 reviews)); "Absolutely toxic management." ((in 5 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

5.0

Apr 28, 2023

Great company

Country manager

Recommend

CEO approval

Business Outlook

Pros

Great team Innovative thinking Good leadership

Cons

Small A bit chaotic and unorganised, as per start up :D Not competitive salary

Luno Response

Thank you for leaving us a review.

2.0

Apr 26, 2023

Okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fellow coworkers are very nice

Cons

A lot of changes in the company...

Luno Response

Thank you for sharing. There have been many changes at Luno especially since the start of this year, but I hope that your experience with us continues to improve. If there is additional feedback you would like to give us, please share internally or in our next Luno Pulse engagement survey.

5.0

Apr 5, 2023

Best company to work for

Social media associate

Recommend

CEO approval

Business Outlook

Pros

Good salary. Great work life balance Many opportunities to grow and learn Everybody is helpful and friendly and we all respect each other.

Cons

No cons for me I’d work here again in a heart beat

Luno Response

Thank you so much for sharing, and for reflecting so positively on your time with us.

Viewing 214 - 216 of 568 Reviews

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