Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 129 reviews)); "Great people to work with" ((in 61 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "It's a great team to be a part of!" ((in 30 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 9 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Absolutely toxic management." ((in 6 reviews)); "Little growth opportunity" ((in 3 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

4.0

Aug 7, 2023

Freedom to grow

Junior legal support specialist

Recommend

CEO approval

Business Outlook

Pros

Luno creates a working environment where creativity and collaboration is encouraged. You are able to provide insight regardless of your tenure, position and hierarchy. This allows you to grow and push yourself to do more.

Cons

Navigating working remotely, trying to find the correct channels to get answers.

5.0

Jul 11, 2023

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Love the culture, people and just the overall vibe.

Cons

Would be great if they offered some sort of retirement funding.

5.0

Jul 6, 2023

You're treated like a person, not a resource

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Lives the ethos of people, not resources Clear communication about industry and company situation Excellent colleagues Management does their best to insulate the company from the volatilities of the crypto market

Cons

The company is still subject to the volatilities of the crypto market

Viewing 187 - 189 of 568 Reviews

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