Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has been stable over the past 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 125 reviews)); "Great people to work with" ((in 61 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "It's a great team to be a part of!" ((in 31 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 5 reviews)); "Lack of job security." ((in 5 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

4.0

Jan 8, 2026

Work from Anywhere

Associate

Recommend

CEO approval

Business Outlook

Pros

Work remotely. Home office setup allowance. Competitive salary

Cons

Basic medical benefits, no/low bonus

Luno Response

5mo

Thank you for taking the time to share your experience and for the years you spent with Luno. We’re really glad to hear that our remote-first approach, home office support, and compensation were highlights for you. We appreciate the honest feedback around medical benefits and bonuses. These are areas we continue to review carefully, balancing local market expectations with long-term sustainability, and feedback like yours helps inform those discussions. We wish you all the best in your next chapter and thank you again for being part of Luno.

5.0

Dec 27, 2025

Great place to work

Real time analyst

Recommend

CEO approval

Business Outlook

Pros

Great culture and collaborative team.

Cons

Rotating shifts, and weekend shifts.

Luno Response

5mo

Thanks so much for your kind words about the culture and collaboration at Luno, that’s something we work hard to protect as we grow. We also recognise that rotating and weekend shifts can be challenging, particularly in real-time and customer-facing roles. Teams regularly review scheduling practices to ensure fairness, wellbeing, and appropriate support, and we appreciate your feedback as part of that process. Thanks again for recommending Luno and for your contribution to the team.

4.0

Dec 15, 2025

Best remote but reachable company ever existed

Cs/operations

Recommend

CEO approval

Business Outlook

Pros

- Daily Grab meal allowance - Remote but reachable (working from office once OR twice every week) - Competitive salaries - Get to be on the front row seat of how crypto and regulation would affect each other

Cons

- Unpredictable crypto market would be daunting at times

Luno Response

5mo

We love reading this — thank you for capturing what “remote but reachable” means in practice. It’s great to hear that the flexibility, benefits, and exposure to the evolving crypto and regulatory landscape have been meaningful parts of your experience. You’re absolutely right that the crypto market can be unpredictable at times. We aim to be transparent about that reality while continuing to build resilience, support our teams, and focus on long-term impact. Thanks for your continued commitment and for recommending Luno.

Viewing 154 - 156 of 568 Reviews

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