Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has been stable over the past 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 125 reviews)); "Great people to work with" ((in 61 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "It's a great team to be a part of!" ((in 31 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 5 reviews)); "Lack of job security." ((in 5 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews

3.0

May 14, 2026

Great culture, but pay is uncompetitive

Software engineer

Recommend

CEO approval

Business Outlook

Pros

One of the best culture in tech

Cons

Salary is not competitive in 2026

Luno Response

3w

Thank you for taking the time to share your feedback. We are thrilled to hear that you consider ours "one of the best cultures in tech"—maintaining a supportive and collaborative environment is a huge priority for us. We also appreciate your candor regarding compensation. The tech market shifts quickly, and feedback like yours is incredibly valuable as our leadership and HR teams continuously review our salary structures and total rewards. Thank you again for helping us understand where we can improve.

3.0

May 7, 2026

Remote work enhances work/life balance

Group treasury manager

Recommend

CEO approval

Business Outlook

Pros

Remote working helps with work/life balance

Cons

It has no drawbacks that wouldn't also exist in a typical corporate environment.

Luno Response

3w

Thank you for your review. - We're very pleased to hear that there are no drawbacks. All the best!

5.0

May 6, 2026

Fully remote with a caring work environment and great benefits

Product marketing specialist

Recommend

CEO approval

Business Outlook

Pros

- Fully remote working - Thriving environment - Great work benefits - Company that cares - Awesome community

Cons

- N/A, N/A, N/A, N/A, N/A

Luno Response

3w

Thank you for taking the time to leave such a positive review! We're very pleased to see that you're enjoying your time with us.

Viewing 145 - 147 of 568 Reviews

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Great culture, but pay is uncompetitive

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