Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 125 reviews)); "great people to work with" ((in 64 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 38 reviews)); "It's a great team to be a part of!" ((in 33 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Absolutely toxic management." ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (568 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews

5.0

Jun 26, 2019

All the "startup" perks, non of the downsides

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Really good work atmosphere, Luno really values its employees, and goes a long way to make sure they have what they need to do their job. The "Moontality" values are more than just motivational slogans, but really live in the company and how things are done.

Cons

Everyone complains about not having medical aid or a pension fund, but this was clear during the hiring process and is compensated in salary.

Luno Response

6y

We appreciate you taking the time to provide us with feedback and we’re happy to hear that you are enjoying your journey at Luno! To the moon 🚀

5.0

May 31, 2019

Dynamic and exciting company

Finance

Recommend

CEO approval

Business Outlook

Pros

An opportunity to shape the future towards a better financial system and impact people globally. Employs the best quality employees. Multi-national enterprise and opportunity to work and learn from a diverse group of people. Friendly, dynamic and open culture. Allows you to take responsibility from day one.

Cons

No cons noticed at this point.

Luno Response

7y

Thank you for sharing your positive experience, we hope to continue to delight you! To the moon 🚀

5.0

May 12, 2019

An organisation that starts from its Vision, Mission and Culture!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everybody embraced the moontality culture in everything they do. We work as a family.

Cons

Nothing at this stage - best company to work for

Luno Response

7y

We appreciate you taking the time to provide us with feedback and we’re happy to hear that you are enjoying your journey at Luno!

Viewing 121 - 123 of 568 Reviews

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Reviews by job title

All the "startup" perks, non of the downsides

Dynamic and exciting company

An organisation that starts from its Vision, Mission and Culture!

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