Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

95% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 124 reviews)); "Great people to work with" ((in 63 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "It's a great team to be a part of!" ((in 33 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 28 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Absolutely toxic management." ((in 5 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

5.0

Aug 9, 2024

Great environment.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great working culture, the company really values employee's wellbeing, which is a plus. Best way to gain experience working with people from across the globe.

Cons

Need to fix role distribution issues to avoid confusion within the team.

Luno Response

Thank you for your review. We're glad to hear that you appreciate the company’s working culture and our focus on employee wellbeing. It's great to know that you're benefiting from the global experience we offer. We understand how important clarity is for effective teamwork. We’ll look into how we can better define and communicate roles within the team to minimize any confusion. Your insights are valuable as we continue to improve our processes and support our employees success.

5.0

Aug 8, 2024

Great company

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great company, great colleagues, great culture.

Cons

None at all at the moment

Luno Response

Thanks for leaving such a positive review! Your feedback helps us to understand when we're getting things right and its really great to hear you are enjoying the environment overall.

3.0

Aug 7, 2024

Great culture

Senior writer/editor

Recommend

CEO approval

Business Outlook

Pros

Great company culture. Kind people.

Cons

There are silos and operational inefficiencies.

Luno Response

Thank you for your review. Its really great to hear you are enjoying the culture and people. Your feedback regarding silo's & operational inefficiencies in invaluable and we will do out best to identify the root causes and explore ways to improve communication and collaboration across departments.

Viewing 103 - 105 of 567 Reviews

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