Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews
5.0
Feb 2, 2022

Over the moon!

Recommend
CEO approval
Business Outlook

Pros

I started on 1 February and am currently in the onboarding phase (remotely). Everyone that I have encountered has shown so much kindness and a willingness to assist wherever possible. This is the kind of environment where you're seen, heard, and appreciated.

Cons

Nothing at all - it has just been 2 days.

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Luno Response
4y
Great shout out for Cameron (I also let him know!) Thanks so much for sharing your review and to mention the level of kindness and collaboration you have experienced so far, both are behaviours we rate very very highly at Luno
5.0
Jan 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Authentic CEO Good salary Good profit sharing Good benefits (now that the company has been around for long enough to set this up at a global scale - we have them) Good people Smart colleagues Good career opportunities (if you take ownership - don’t complain if you do the standard and wonder why that’s not getting you anywhere. That’s not working overtime FYI but just taking ownership and caring and making what you own awesome) Great support from parent company DCG Healthy and friendly culture Transparent salary review process Friendliness with Chief level staff or VP level staff doesn’t impact level or salary reviews (yeah it’s a pro - it’s called ethics at its core).

Cons

Honestly… cons? Sure it’s not a perfect company but there isn’t any. That’s no excuse though for a company to have a bad culture. So cons… I guess the only valid con I can think of is that the team takes long to deal with really underperforming and not willing to work at it employees. There’s so much grace people can continue to be lazy. Wait but that’s every company and if it’s not it would be hell of a scary company where people get fired left right and center.

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Luno Response
4y
Thanks for sharing (and for the compliments to the People team :) ) I think lots of people will find this review really helpful in deciding whether Luno is the right company for them.
5.0
Jan 7, 2022
Recommend
CEO approval
Business Outlook

Pros

- Huge top-down focus on culture and People topics: trusting in employees and empowering them, making people the best possl - The vast majority of people here are above average smart and kind - One of the most exciting companies to work for with massive transformative purpose and enormous ambitions (1 billion customers by 2030) - In the US, it feels like a once in a lifetime opportunity to join as one of the early employees and be part of making history

Cons

- scaling challenges with internal coordination, planning and decision making across offices and regions around the world - the business and organization here in the US is completely new, so a lot of things will take a while to work smoothly and you have to be ok with that - scaling the team fast enough for our ambitions - some people don't like that the culture can be "too nice" at times

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Luno Response
4y
Hi Lunaut, Thank you for leaving us your review, it helps future Lunauts get an insight into our culture, which as you say is great, and something we are really proud of! Kelly
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Glassdoor has 584 Luno reviews submitted anonymously by Luno employees. Read employee reviews and ratings on Glassdoor to decide if Luno is right for you.