Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

95% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 124 reviews)); "Great people to work with" ((in 63 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "It's a great team to be a part of!" ((in 33 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 28 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Absolutely toxic management." ((in 5 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

5.0

Sep 12, 2024

Remote but reachable - great culture

Compliance manager

Recommend

CEO approval

Business Outlook

Pros

-Really ambitious hard-working people. -A really good culture which remains set on trusting employees to work remote but reachable which is getting rarer these days

Cons

- Employee benefits such as sick pay, maternity, bonus schemes etc could be better

Luno Response

1y

Thank you for your thoughtful review and for being a valued part of the Luno team! We're delighted to hear that you appreciate the hard-working culture and our approach to remote work, which prioritises trust and flexibility. We also appreciate your feedback on employee benefits. We’re always looking for ways to improve, and your suggestion to review long-term benefits is noted. Ensuring that our employees feel supported, is a priority, and we will continue to explore how we can enhance our offerings. Thanks again for your insights and for being part of the Luno family!

5.0

Sep 7, 2024

Great company culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture, good salary, inspiring leadership, good benefits

Cons

Crypto currency market is volatile

Luno Response

1y

Thank you for taking the time to share your thoughts! We're thrilled to hear that you appreciate our culture, leadership, and the benefits we offer. We strive to create a supportive and inspiring environment for our team, and it's great to see that reflected in your feedback. We understand that the volatility of the cryptocurrency market can be challenging at times. We remain committed to navigating these market fluctuations with resilience and continue to provide stability and growth opportunities for our employees. Thanks again for your review, and we’re glad to have you as part of our team!

4.0

Aug 28, 2024

It’s ok to be here

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

It’s can be fun at times

Cons

It’s ok to be here

Luno Response

1y

Thank you for leaving such a positive review. We are really pleased to hear that you are enjoying the environment.

Viewing 97 - 99 of 567 Reviews

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