Luno reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

567 reviews
5.0
Nov 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Clear Communication: Throughout the process, the recruiters were transparent about the steps and timelines, which made it easy to prepare and know what to expect. Friendly Interviewers: The interviewers were approachable and made an effort to put me at ease, which helped me showcase my skills without undue pressure. Thorough Assessment: The process included a mix of technical and behavioral questions that felt relevant to the role and gave me insight into the company's expectations and culture.

Cons

Onboarding for New Employees: While generally positive, the onboarding process could benefit from more in-depth training, especially for those coming from outside the industry.

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Luno Response
1y
Thank you for taking the time to share your feedback. We’re pleased to hear that you found the communication clear and appreciated the transparency throughout the recruitment process. Ensuring that candidates are informed and at ease is a priority for us, as we believe this supports authentic interactions and helps candidates present their best selves. We’re also delighted that our interviewers made you feel comfortable and that the assessment process reflected the role’s requirements while giving you insights into our company culture. These are key areas we focus on to create a welcoming and fair interview experience. Your comments regarding the onboarding process are invaluable. We’re committed to ensuring that all new employees, especially those transitioning from different industries, receive comprehensive training to feel confident and prepared. We appreciate your suggestion for structured career progression paths and mentorship programs. Career growth is a cornerstone of long-term employee satisfaction, and we’re exploring ways to make these paths more defined and accessible. Introducing more structured mentorship initiatives is already on our radar, and your feedback reaffirms its importance. Thank you again for your feedback. It helps us evolve and improve, ensuring we continue to be a great place to work. We look forward to integrating these insights into our ongoing development initiatives.
5.0
Oct 29, 2024

Good culture

Recommend
CEO approval
Business Outlook

Pros

Great team to work in and really smart people

Cons

Affected by Bull/Bear run cycles

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Luno Response
1y
Thank you for your feedback. We're glad you enjoyed working with a great team and smart colleagues—this is key to our success. We’re continually working on initiatives to better navigate market cycles, ensuring that our teams have the resources, clear communication, and strategic focus needed to weather any shifts in the market. Your feedback is valuable in helping us prioritise these efforts. Your input helps us continue to improve. Thank you again for sharing!
5.0
Oct 28, 2024

Amazing culture

Recommend
CEO approval
Business Outlook

Pros

I’ve worked at a few places now in my career and I can confidently say that Luno has the best culture out of them all. The people in this company are real human beings who look out for each other and celebrate in everyone’s success. There’s just always a fun vibe, especially when going to the office. I never feel stressed about work and I know that my manager has my back when it comes to maintaining a strong work/life balance. Love it here.

Cons

The only real downside is that compensation isn’t the most competitive but Luno knows this and knows it has a better work culture than 99% of all companies. So it’s really a matter of priority - money or great work environment?

Viewing 85 - 87 of 567 Reviews

Glassdoor has 583 Luno reviews submitted anonymously by Luno employees. Read employee reviews and ratings on Glassdoor to decide if Luno is right for you.