Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 130 reviews)); "Great people to work with" ((in 59 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 8 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (568 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews

5.0

Aug 8, 2019

Great environment.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great work ethics and environment. Great opportunity for growth.

Cons

Not much to complain about.

5.0

Jul 19, 2019

Working at Luno

Support engineer

Recommend

CEO approval

Business Outlook

Pros

Amazing work environment. Looks after staffs needs. Always wanting staff to upskill themselves with learning opportunities which is a plus.

Cons

Alot of people would say medical aid would be great but the compensation thats provided should be suffice to cover medical on a personal level.

Luno Response

6y

Thank you for sharing your positive experience, we hope to continue to delight you! To the moon 🚀

5.0

Jul 1, 2019

Great place to work with great people

Software engineer

Recommend

CEO approval

Business Outlook

Pros

-Truely agile. Very adaptive to change. -Treat you with a lot of respect. There are a lot of young new people here. Easy to fit right in. -Awesome merch, tech and company perks. -Very exciting industry to be in at the moment.

Cons

-Parking is very difficult to find. But they do compensate with a travel allowance.

Luno Response

6y

We appreciate you taking the time to provide us with feedback and we’re happy to hear that you are enjoying your journey at Luno! To the moon🚀

Viewing 529 - 531 of 568 Reviews

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