Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

95% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 129 reviews)); "Great people to work with" ((in 63 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "It's a great team to be a part of!" ((in 32 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 31 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses Crypto is a difficult industry" ((in 8 reviews)); "The company does not have a pension fund for RSA employees" ((in 5 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

5.0

Apr 16, 2019

Best Office Culture

Customer success

Recommend

CEO approval

Business Outlook

Pros

Great mentorship and career mapping, amazing and open work environment and office culture, rigorous hiring joins the best with the best - it really just works.

Cons

No medical aid available at this stage.

Luno Response

Thank you for the feedback and for sharing your positive experience!

4.0

Apr 16, 2019

Great Company to Work For

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Knowledgable colleagues and an inclusive, fun culture.

Cons

No Medical Aid as of yet.

Luno Response

Thank you for your feedback!

5.0

Apr 8, 2019

One in a lifetime opportunity to get behind an amazing vision.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Luno team have invested heavily into creating an amazing work environment for all employees. The culture in the workplace sets Luno apart. There is a large emphasis placed on making it as rewarding and fulfilling as possible to work at Luno. There are some seriously bright people in the room, yet no one is made to feel less significant based on their role. Oh, and the free lunch everyday is an amazing perk.

Cons

There are challenges with the company scaling on such a level and some teething issues with its ambitious plans for the future.

Luno Response

Thank you for sharing your positive experience, we hope to continue to delight you! To the moon 🚀

Viewing 493 - 495 of 567 Reviews

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