Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "great people to work with" ((in 60 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 36 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 32 reviews))

What are the cons of working at Luno according to real employee reviews?

"Absolutely toxic management." ((in 8 reviews)); "No bonuses Crypto is a difficult industry" ((in 7 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews

5.0

Sep 1, 2021

Absolutely fantastic organisation

Software engineer

Recommend

CEO approval

Business Outlook

Pros

As an employee, you feel 110% cared for. The working environment is relaxed, interesting and (usually) always evolving. There are tremendously talented people at Luno, and I often can't believe I'm fortunate enough to have the opportunity to work here!

Cons

Honestly, I can say there are none. Easily the best job I've had in my career so far.

5.0

Jul 27, 2021

Superb company

Risk manager

Recommend

CEO approval

Business Outlook

Pros

Culture, Flexible, Values & Vision

Cons

Industry can be see as risky, but not really a concern for me.

5.0

Jul 27, 2021

5 star

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

people are very friendly, very helpful, and always willing to assist in any way possible

Cons

there are no cons of working here, its amazing. i would fully recommend

Viewing 484 - 486 of 568 Reviews

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