Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has been stable over the past 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "great people to work with" ((in 63 reviews)); "It's a great team to be a part of!" ((in 36 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 35 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 33 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 9 reviews)); "Absolutely toxic management." ((in 5 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

5.0

Mar 22, 2022

Great room for growth at a company that truly cares

Quality assessor

Recommend

CEO approval

Business Outlook

Pros

Great company culture Fun and inclusive work enviornment Reduced fees on App Headspace Membership Udemy Membership Medical Aid Inclusive and progressive workspace

Cons

Customer Service salaries are not above industry standard.

5.0

Mar 3, 2022

Working for Luno

Junior finance associate

Recommend

CEO approval

Business Outlook

Pros

Great working environment and life balance.

Cons

Not yet identified as I am still new in the company.

Luno Response

Thank you for leaving us a review, I'm sure your manager will love to know she is doing a great job!

5.0

Feb 14, 2022

Awesome company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Working with very helpful people who always help you as soon as possible. - Great onboarding experience. - Good benefits.

Cons

Can't think of any right now.

Luno Response

Thank you for taking the time to write your review. I'll pass on your onboarding compliments to the team who work so hard to ensure that our Newnauts feel supported, prepared and have a great sense of belonging from day 1, even in our remote but reachable world!

Viewing 439 - 441 of 568 Reviews

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Great room for growth at a company that truly cares

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