Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 125 reviews)); "Great people to work with" ((in 62 reviews)); "It's a great team to be a part of!" ((in 36 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 36 reviews)); "The benefits are great as well!" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses Crypto is a difficult industry" ((in 9 reviews)); "Absolutely toxic management." ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Little growth opportunity" ((in 3 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

4.0

May 17, 2021

Great Culture

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

No Micro management. Friendly culture.

Cons

There is not much I can say

5.0

May 17, 2021

Luno is the place to be

Customer success representative

Recommend

CEO approval

Business Outlook

Pros

- Lunch (Top Quality) - Very generous leave policies - Gear and merchandise - Access to Udemy or Coursera courses - Great work environment - Medical aid benefit - Nice slack channels where you get people with similar interests' - Social events It will take me a while to list all benefits. This company is truly amazing.

Cons

There are no cons and I am not even kidding.

Luno Response

Thank you for taking the time to leave us a review! Glad to hear you're having a great Luno journey so far. You're right that we are obsessed with continually improving ourselves and Luno!

5.0

May 11, 2021

World-Class Company - Employee friendly

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

- Care for employees - Remote onboarding was flawless - Excellent support structure for employees - Great benefits (Lunch, Medical Aid, Equipment, Education) - Above-average salaries - Ample room for growth - Great mindset throughout the company, like-minded individuals - Continuous feedback

Cons

- None that I can think of

Viewing 433 - 435 of 567 Reviews

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