Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "Great people to work with" ((in 55 reviews)); "It's a great team to be a part of!" ((in 37 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 34 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 32 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonus" ((in 8 reviews)); "Absolutely toxic management." ((in 7 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews

3.0

Apr 4, 2022

Good until it's not

Customer success team leader

Recommend

CEO approval

Business Outlook

Pros

Steady secure income Generous benefits Robust medical aid

Cons

No stimulation No room for growth Unconventional and subjective level up system

5.0

Mar 24, 2022

Healthy Work Culture

Payments operations analyst

Recommend

CEO approval

Business Outlook

Pros

Hybrid Everyone and anyone - extremely helpful Transparency on company's and team's mission despite everyone is from different regions and part of the world. No micromanaging Healthy environment. Fun, smart, creative, humble, helpful, always want to learn and teach more kinda people around. Meal allowances. Equality

Cons

Optical benefits - a must More detailed training perhaps

5.0

Mar 22, 2022

Great room for growth at a company that truly cares

Quality assessor

Recommend

CEO approval

Business Outlook

Pros

Great company culture Fun and inclusive work enviornment Reduced fees on App Headspace Membership Udemy Membership Medical Aid Inclusive and progressive workspace

Cons

Customer Service salaries are not above industry standard.

Viewing 352 - 354 of 568 Reviews

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Luno

Luno reviews

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Good until it's not

Healthy Work Culture

Great room for growth at a company that truly cares

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