Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 130 reviews)); "Great people to work with" ((in 59 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 8 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

568 reviews

5.0

Jun 2, 2022

A great company to work for

Chatbot trainer

Recommend

CEO approval

Business Outlook

Pros

They are true to their word about looking after staff. Everyone I've encountered is self-aware of how they speak to people and how they come across

Cons

There is no pension benefit

5.0

Jun 2, 2022

Amazing Job

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Working in the Luno is definitely an amazing journey in your life. You will enjoy the company's culture very well! People working in the Luno are really welcoming and enthusiastic. They love to show their work practices and explain them step by step with full of patience. In addition, the company offers you flexible working space.

Cons

Everything is amazing working here.

5.0

Jun 1, 2022

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work with

Cons

Working hours are long and tiring

Luno Response

4y

Thank you for sharing your review. There definitely can be periods of long hours for some Lunauts and some teams, depending on what they're working on, but thank you for sharing your experience as it always helps us to continually improve and make work, work better for everyone.

Viewing 331 - 333 of 568 Reviews

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