Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 130 reviews)); "Great people to work with" ((in 59 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 34 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 8 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(568 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

4.0

Jun 20, 2022

Good company but could do better

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Luno has a lot of benefits: Maternity/paternity leave We had a two months bonus in the beginning of the year Free lunch and coffee in the office friendly coworkers

Cons

Support is quite bad, since we people have to wake up at about 3am and there are no benefits for doing support work.

Luno Response

Hi there, Thanks for sharing your review and your suggestions on what we can do better.

5.0

Jun 17, 2022

Amazing Culture

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Treats every employee like an adult and lets you get on with your work, remote working policy allows for you to balance your personal with professional, engaging employer

Cons

None to mention, really good business to work with

Luno Response

Thank you for sharing your review on Luno, we're really pleased you're having an amazing Lunaut experience!

5.0

Jun 16, 2022

Fantastic company!

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

Great benefits and great company culture!

Cons

More clarity surrounding slack channels.

Luno Response

Thanks for the review. Hopefully the recent changes Sophie communicated about streamlining our Slack channels to reduce the noise and upcoming Slacketiqutte will help!

Viewing 322 - 324 of 568 Reviews

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Good company but could do better

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