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Lufthansa Group

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Lufthansa Group reviews

3.9

67% would recommend to a friend

(573 total reviews)
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Carsten Spohr

66% approve of CEO

47% positive business outlook

Lufthansa Group has an employee rating of 3.9 out of 5 stars, based on 573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lufthansa Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.7 stars).

Reviews by job title

573 reviews
1.0
Jun 15, 2019

Great Brandname Intractable Yes Mindset

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Steady salary and some benefits. Environment for the number-oriented and rule follower. Analytical heaven to run numbers until they match forecast outcome. Single wannabe paradise with buddy system to support solo lifestyle.

Cons

Low pay and almost non-existent bonus, limited ability to work remotely, and not much growth opportunity in the USA for Americans. US operations is grounds for German training sending their most inexperience workforce to intern/rotate at the expense of locals who have to deal with amateur expatriates with no knowledge of the aviation industry. Lots of ageism and other types of discrimination. An only say YES mindset environment, do not dare to offer new ideas to management. Expect to be yelled at and denigrated. Push mindset for customer service limits client satisfaction and sales. Personal life suffers due to work demands. Company policy excludes spouses from social events, while encouraging self-pay night socializing among employees. Employee reimbursement is bureaucratic and limited to the point you will stay at poor lodging and will pay for most of your parking/transportation costs and food while traveling. If you are a YES person, can endure bureaucracy, do not mind a misogynistic workplace, and are desperate for a steady paycheck despite your dignity, this is the company for you.

2.0
Apr 22, 2015

Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of training opportunities. Decent benefits, although the travel benefits aren't nearly as good as U.S. carriers.

Cons

Disconnected management, relatively low pay considering what's expected of you, and lots of headaches looking after contractors, since so much of the operation is outsourced now.

2.0
Aug 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Used to be if you had a family and wanted to work part time- the opportunity to adjust your schedule to your needs was there

Cons

So much outsourcing of the internal operations from reservations- to check in- to post travel issues that the company has lost sight of the idea of Customer Service. Excellent Customer Service does not come without a cost. Also the way standard employees are treated is very different from management from salaries to perks. Great perks if you are an Ex-pat at the expense of the local employees. Threat of your position being outsourced to another country/company is always hanging over your head unless you are management.

Viewing 4 - 6 of 573 Reviews

Glassdoor has 1,449 Lufthansa Group reviews submitted anonymously by Lufthansa Group employees. Read employee reviews and ratings on Glassdoor to decide if Lufthansa Group is right for you.