Lithia reviews

3.4

49% would recommend to a friend

(316 total reviews)

Neil Williamson

66% approve of CEO

48% positive business outlook

Lithia has an employee rating of 3.4 out of 5 stars, based on 316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lithia employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

316 reviews
1.0
Sep 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Great discounts on new and used cars.

Cons

Management are inexperienced and mean.

avatar
Lithia Response
6y
Thanks for leaving us a review. It's a shame to hear that you didn't enjoy your time with us; we are committed to enabling our team members to hold a good work - life balance so will take your feedback on board.
1.0
Sep 17, 2019

Hope this helps

Recommend
CEO approval
Business Outlook

Pros

Enjoyed mixing love for cars with love for sales.

Cons

Poor line management, poor head office procedures, poor wages, cliquey, terrible training for newbies into the industry and poor CRM systems. Stale old fashioned rivalry between sales and service thats never seen in other retail niches.

avatar
Lithia Response
6y
Thanks for leaving us a review; sorry to hear you didn't enjoy your time with us. We are dedicated to providing our new team members with tailored induction courses at our own Training Academy so it's a shame to hear you felt the training was inadequate. We are committed to step-changing the industry and are pushing forwards with new processes and a customer service driven approach, and will take your comments on board.
3.0
Sep 15, 2019

OK, just OK...

Recommend
CEO approval
Business Outlook

Pros

Good team Progression opportunities Good work benefits

Cons

Hours are relentless and only get worse. Pay rises never happen. Work above pay grade expected but no reward for doing so.

avatar
Lithia Response
6y
Thanks for leaving us a review. Thanks for your continued service and it's great to hear you enjoy working alongside your team and are taking advantage of the great career progression opportunities. We will take your comments regarding hours and pay on board.
Viewing 232 - 234 of 316 Reviews

Glassdoor has 320 Lithia reviews submitted anonymously by Lithia employees. Read employee reviews and ratings on Glassdoor to decide if Lithia is right for you.