Lithia reviews

Nothing, poor management, leadership and its certainly not a combined group, all brands are against each other

Too much work load on the sales staff, from arranging the pitch to sorting the prices. We have to check cars are valeted correctly as the company is too profit focused to hire a good team of valeters, instead they use assured group who use immigrants who are paid pennies for jobs, no wonder the cars aren’t clean, some of them have never seen a car in their life. Cars are also inspected lazily and no accountability goes to the technicians, it gets brushed off with “it’s a used car, of course it will have issues”. The pay doesn’t reflect the work we do and hours we spend. The commission structure hasn’t been changed in years, and a basic salary of £16500, which they believe is “competitive” is an absolute joke. And they claim to be reviewing this… it’s been over a year we’ve been hearing this, no wonder staff are leaving.