Lithia reviews

Too much work load on the sales staff, from arranging the pitch to sorting the prices. We have to check cars are valeted correctly as the company is too profit focused to hire a good team of valeters, instead they use assured group who use immigrants who are paid pennies for jobs, no wonder the cars aren’t clean, some of them have never seen a car in their life. Cars are also inspected lazily and no accountability goes to the technicians, it gets brushed off with “it’s a used car, of course it will have issues”. The pay doesn’t reflect the work we do and hours we spend. The commission structure hasn’t been changed in years, and a basic salary of £16500, which they believe is “competitive” is an absolute joke. And they claim to be reviewing this… it’s been over a year we’ve been hearing this, no wonder staff are leaving.

Stress is constantly passed down from manager level. Feedback can be unconstructive and demeaning - makes you feel useless. No official training although it was promised to be mentored. Lack of culture, which is needed when working from home and in a high stress environment. Not a good experience with management when leaving.