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      Laura Ashley

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      Laura Ashley reviews

      3.4

      43% would recommend to a friend

      (427 total reviews)

      Ng Kwan Cheong

      42% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Laura Ashley has an employee rating of 3.4 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Laura Ashley employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      427 reviews
      4.0
      Mar 4, 2019

      Part Time Sales Advisor

      Part-time sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked at a concession stand based in House of Fraser. It was only for the clothing and stand was rather small. Was rather laid back and I enjoyed working there because of the people.

      Cons

      Understaffed meaning wasn't always able to get cover for holidays as it was just me and another colleague who oversaw the concession stand. Management was very lax and we rarely saw them. Stock allocation didn't take into account the small retail space we had on the shop floor so we didn't always have enough fixtures and fittings to properly showcase all the items of clothing we had and we often had a large amount of stock in the backroom. It was frustrating also because we had a large number of sale stock which never shifted.

      3.0
      Feb 27, 2019

      Assistant Manager

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team in store. The brand attracts lovely like minded people. Enjoyed new season launches and being surrounded by some gorgeous products although at the end of my employment the quality greatly reduced!! What started as a generous staff uniform allowance became really tight as while the clothing prices increased season on season the allowance only increased maybe once in my 11 years!!

      Cons

      Unrealistic, mostly unatanable targets causing store morale to drop. Constantly pushing credit to each and every customer £5-£5,000 spends... Poor communication from regional managers. Quality of products is going down and down. Pay is awful in comparison to the likes of John Lewis, M&S and other competitors. Lack of paid over time but still expected to do it EVERY week!!

      1.0
      Feb 22, 2019

      Good as a first job in retail

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Experience , customer service , easy work without pressure on individual target

      Cons

      Very poor solary. No hope for extra benefits. Uptight very old hierarchy . No room for being promoted. In my store was 3 supervisors and just 2 sales assistants. Too much gossip instead of team work or building friendly atmosphere in work.

      Viewing 259 - 261 of 427 Reviews
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      ReviewsLaura Ashley reviews

      Glassdoor has 465 Laura Ashley reviews submitted anonymously by Laura Ashley employees. Read employee reviews and ratings on Glassdoor to decide if Laura Ashley is right for you.