Laura Ashley reviews

3.4

43% would recommend to a friend

(427 total reviews)

Ng Kwan Cheong

42% approve of CEO

37% positive business outlook

Laura Ashley has an employee rating of 3.4 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Laura Ashley employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

427 reviews
1.0
Jan 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Nothing at all Staff all tired and over worked Just adding information here because there's a 20 word minimum.

Cons

Horrendous management. Underpaid staff. Lazy management. Discrimination. It's a shame because the public think laura ashley is prestigious to work for..

3.0
Dec 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Good discount on discontinued products. Offers available for customers often match or better staff discount, so not sure staff discount is all it's cracked up to be. Good uniform allowance. Good brand with some quality products. Time and a half on Sundays, decent holiday allowance. Supportive shopfloor team

Cons

Attitudes from higher management to shopfloor staff not great. A lot is expected for minimum wage; selling credit cards and interest free credit, made-to-measure orders that can be complicated, too many sales (all the time) which customers are noticing, so devalues the products' full price as they are barely ever that price. Constantly changing the sale branding takes up a lot of time when staffing is low yet they want you to focus on customer service. Deliveries are often too big and not the products needed in store.

5.0
Dec 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Having only worked in Laura Ashley for approx 4 months, I have to say, I love it! I have worked in lots of retail companies, but Laura Ashley in Warrington has to be by far the best for me. The management team care about their staff. There is fantastic staff moral thus creating excellent team work. They have the balance just right, staff work hard, but are regularly praised and rewarded for doing so.

Cons

I dont have any negatives comments at all x

Viewing 346 - 348 of 427 Reviews

Glassdoor has 465 Laura Ashley reviews submitted anonymously by Laura Ashley employees. Read employee reviews and ratings on Glassdoor to decide if Laura Ashley is right for you.