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      L'Occitane

      Engaged Employer

      L'Occitane reviews

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      3.3

      49% would recommend to a friend

      (1,111 total reviews)
      avatar

      Reinold Geiger

      78% approve of CEO

      45% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.3

      Culture & values

      3.1

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Work/Life balance

      2.8

      Senior management

      L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Sep 24, 2011

      worst job i have ever had. ever.

      Part time sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      quarterly gratis, decent starting wage for retail, SOME products are very nice, mostly friendly customers.

      Cons

      frequent display changes (lots of trash and waste). gifts with purchase run out long before campaign is over. overpriced. catty management. no opportunities for advancement (while i worked here, i saw a new store manager hired who had never worked for L'Occitane before - she knew less than i did, was not familiar with the company's background or sales techniques, but would be in charge of a shop and all of its employees?! what?!). constant negativity and never any positive feedback. you have to meet your individual sales goals each week but you do not get anything for it unless the entire shop meets its collective goal, then everyone gets a meager bonus. very little product training before you start selling on the floor. frequent marketing changes with last-minute notice. white-glove store inspections (speck of dust? major points lost). strict, all black, business casual dress code. products are discontinued all the time, leading to disappointed and sometimes angry customers.

      4.0
      Aug 24, 2011

      It was refreshing & fun place to work with great perks!

      Part time sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sample all the products. Friendly people work there. They train you how to gift wrap during the seasonal times. They have pretty good hours and perks and usually the customers that come in are friendly to deal with as well.

      Cons

      I do not remember any downsides of working here. I applied here only as a seasonal employee so I could make some extra money for the kids at Christmas time. I applied there as a mother of two, working 2 other jobs and they were great to me. Maybe the pay could be more?

      2.0
      Jun 27, 2011

      For a company that says it is so committed to the environment, they sure produce a lot of waste.

      Part time sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Reasonably friendly coworkers. Overall the company seems to have a good relationship with its employees, although like most jobs the business always comes before any friendships you might make. - Generous employee discount. - Beautiful stores.

      Cons

      - A lot of learning material. For a new hire, there's your main training booklet and then a new training booklet for everyone every month. - Waste. For a company that says it is so committed to a green environment, they waste a lot. New displays every two-three weeks. All of the old stuff gets thrown out. - Labor-intensive. You hand-wrap everything and are generally expected to multitask several different things at once. It can get very overwhelming and frustrating. This is not the company you want to work for if you can't gift wrap or if you can only focus on a few tasks at once.

      Viewing 1090 - 1092 of 1,111 Reviews
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      ReviewsL'Occitane reviews

      Glassdoor has 1,984 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.