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      L'Occitane

      Engaged Employer

      L'Occitane reviews

      3.3

      47% would recommend to a friend

      (1,111 total reviews)
      avatar

      Reinold Geiger

      78% approve of CEO

      43% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Work/Life balance

      2.8

      Senior management

      L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Jun 25, 2013

      Pay does not match responsibilities

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      High quality products Not physically demanding work

      Cons

      For having to be a key holder, direct responsibility for how the store does as a whole (conversion, sales, atv) the pay is insanely low. Corporate can be manipulative. Catty upper management Employees not treated like real people

      3.0
      Jun 9, 2013

      Decent Part-time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great discounts, good work environment

      Cons

      They don't care about their associates

      3.0
      May 14, 2013

      A relaxing part time job with many perks

      Part time sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The customers. Many of them have been shopping with L'Occitane for a long time- this company attracts a loyal and friendly customer base, and it is a great experience to assist them. - The products. Beautiful, luxurious skincare and fragrances, these are products you can feel good about selling. - The discount. It is generous. Given the high price point of the products, you probably won't be able to buy everything you want right away ;), but the discount is a great incentive to explore the different product lines. There is also gratis with nearly every campaign, and that is a great perk to work for L'Occitane. - The pay. It is competitive for the industry. There is no commission, but that's okay- it encourages more of a team environment when selling. Additionally, there are opportunities for a bonus if your store exceeds its sales goals. - The employees. Like any retail environment, your experience with the company will largely depend on the people you work with on a daily basis. I have worked at three different locations within the company and can attest to the talented and professional employees that L'Occitane attracts. In my current store, I have an inspiring and supportive manager and an exceptionally amazing team.

      Cons

      - Advancement opportunities. Management positions are often filled by external candidates. There are many Sales Associates that would like to grow with the company- it would be great to see a program to develop their talents. - Benefits are only available to full time employees, and in the vast majority of boutiques, the only full time employee is the manager. Part time employees are also not eligible for vacation pay, sick pay, or holiday pay. - The technology in stores can be frustrating- computers are slow and crash frequently. - L'Occitane introduces many limited edition offerings, which is exciting, but a lot of customers are disappointed to discover that their favorite fragrance/moisturizer/etc from four years ago is gone forever. - The french music will be stuck in your head long after your shift ends. :)

      Viewing 1057 - 1059 of 1,111 Reviews
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      ReviewsL'Occitane reviews

      Glassdoor has 1,984 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.