L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
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Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Apr 2, 2015

From Seasonal to Store Manager

Recommend
CEO approval
Business Outlook

Pros

L'Occitane was my first retail job. I had no idea what to expect, and while the company has grown and changed drastically over the 7+ years I've been a team member, so have I! Sometimes good, sometimes challenging but you learn from all experiences and grow from them. I have worked with many different teams over the years and I must say, I've been very lucky in that I've mostly worked with very motivated, empowering teams. The key is for every level of the team from upper management to seasonals to feel like they are an integral part of the team. Everyone is important. And I have worked with and helped build these teams. Not every work place is going to have amazing chemistry 100% of the time. But I look forward to going to work every day. It challenges me, pushes me out of my comfort zone, and I have grown professionally and personally. The benefits are amazing, they have great insurance for their full time associates. And gratis at the beginning of new campaigns really helps! The best way to sell product is to try it first!

Cons

Moving up in the company can be very difficult. From what I've seen, people really are dedicated to the brand and tend to stay for a long time, each waiting for a spot to open to move up. It's difficult to wait when you want to advance your career. It's great to see that people don't leave, but it's challenging waiting for that one coveted full-time position to open. Because the boutiques are small and personal, there are very few opportunities for full-time employment. To change the boutiques for a more commercial feel would betray the brand.

1.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Great product, that's about it. Trainings in SF were very effective. Enjoyed giving facials and hand massages to customers, so they could feel a little pampered.

Cons

I will always look back at my experience with this company as the worst I've ever had. Very unprofessional manager, who got away with everything by sucking up to the area or district manager. If you weren't her pet, then it sucked to be you. Not sure if she's still with the company, but I'm still in awe of how she was able to manage a store, when she was back stabbing and manipulating to her sales associates, with high turn over. No interaction with the stores from corporate. No possibility of promotion, though you were always told maybe. Practically ran one of the stores, as a sales associate, along with training a new manager from a near by store. Used and not appreciated for hard work repeatedly. You were to be alone in the store for hours, with no breaks as well.

Viewing 970 - 972 of 1,111 Reviews

Glassdoor has 1,987 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.