L'Occitane reviews

3.3

48% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

44% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jan 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Interesting and compelling company history, culture and ethic. Wonderful team in my location as well as amazing store manager. Comprehensive training provided in company history, culture, product knowledge, sales techniques and superior client service on everything from how to effectively demonstrate beauty rituals with iconic personal care products such as face cream, hand cream, mini facials and one minute hand scrubs to small details such as the "French Wrap" technique and others in complementary gift wrap services. An exciting place to work, with gorgeous products and a very generous employee discount among other regular perks and incentives. Head office communications informative and supportive. I really enjoyed selling the products because I am also a loyal customer and know a lot about the brand to begin with. Also, sales without the stress of commission is much easier and enjoyable to achieve. Team work, lots of fun during work, being able to learn from my colleagues and being appreciated each day by my manager and co-workers in many different ways. A real "shot in the arm" for confidence after a few less than stellar company culture and management experiences in the recent past. I was energized and inspired to go to work each day. Since I worked in my neighbourhood at the company's flagship store, it was local, great hours, great customers - many familiar faces - and the shoppe itself is beautiful, clean, bright and so charmingly "French". It was a pleasure just sweeping the beautiful tiled floor after a day's shift. I didn't even mind wearing the apron.

Cons

No cons. I am only sorry that they could not keep me on after my seasonal contract ended.

5.0
Jan 24, 2017

Sales associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hour, work life balance, discounts

Cons

Wage, benefits, no opportunities for advancement

4.0
Jan 23, 2017

Great side job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really enjoy working here! It really feels like a team effort and not to mention the products are amazing.

Cons

Sometimes the goals are really high putting a lot of stress on the employees.

Viewing 784 - 786 of 1,111 Reviews

Glassdoor has 1,990 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.