L'Occitane reviews

3.3

48% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

44% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Feb 9, 2017
Recommend
CEO approval
Business Outlook

Pros

I enjoy working in the small boutique environment. The products are well made and world known. I like the one-on-one customer service approach. I believe in the company's commitment to natural, organic ingredients. The discount is generous (40%), and we often receive free product. There is plenty of opportunity for product/sales training. There is an in-house Talent Advancement Program in which my manager and I worked through a booklet that trained my to be a store manager.

Cons

At my location there are no full-time positions available except for store manager. I would have to relocate to advance. There are no benefits for part-time. Sometimes the company posts a directive then changes it, so being flexible is important. As with all retail there are certain products that are expected to sell more than others and that can be frustrating.

4.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

If you are interested in retail, I would encourage you to look into L'Occitane. They have respectable benefits and pay and with the right management, this can be a fulfilling job. There seems to be a lot of potential for upward mobility if you are interested in that. Really though, I work for an excellent Store Manager and that has made a world of difference in my experience.

Cons

There are not many opportunities for full time employees. There is a major disconnect between "corporate" and retail level and many instructions do not work well in practice on the store level. It can be frustrating too to be a part of a European company knowing that their experience overall within the company is very different to ours. There is a lot of stress involved in being expected to meet certain sales goals when we do everything in our power but are still falling under.

5.0
Feb 5, 2017

Boutique Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

L'Occitane en Provence is an amazing brand to be apart of, the company cares about each and every employee as if they were family. Best workplace within my career.

Cons

Communication from corporate is sometimes is lacking, but other then that there is not anything specific

Viewing 778 - 780 of 1,111 Reviews

Glassdoor has 1,991 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.