Does L'Occitane pay their employees well?

According to anonymously submitted Glassdoor reviews, L'Occitane employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at L'Occitane. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at L'Occitane?

48% of L'Occitane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated L'Occitane 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at L'Occitane?

Sales Associate (129) , Beauty Advisor (124) , Store Manager (73) , Vendedor (55) , Part Time Sales Associate (48) , Assistant Manager (39) , Boutique Manager (25) , Gerente (22) , Manager (20) , Analista Pleno (18) , Gerente De Loja (17) , Sales Associate/Keyholder (17) , Sales Assistant (15) , Senior Sales Associate (15) , Vendedor Comercial (15)

What are the pros of working at L'Occitane according to real employee reviews?

"great people to work with and understanding" ((in 57 reviews)); "Good benefits (could be better)" ((in 40 reviews)); "Provided good training and how to serve customer." ((in 38 reviews)); "Teams are great" ((in 35 reviews)); "Free products and summer hours" ((in 33 reviews))

What are the cons of working at L'Occitane according to real employee reviews?

"Bad management and very unorganized." ((in 73 reviews)); "District managers have very little experience other than running a store by themselves or a few employees." ((in 61 reviews)); "Bad upper management, understaffed, under compensated for amount of work for position, was responsible for higher level position work" ((in 45 reviews)); "Low salary and many ad" ((in 33 reviews)); "long hours with no customers coming in" ((in 25 reviews))

What are employees saying about L'Occitane layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about L'Occitane layoffs and their outlook for job security at L'Occitane in 2026.

L'Occitane reviews

3.3

48% would recommend to a friend

(1,111 total reviews)

Reinold Geiger

78% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,111 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Sep 24, 2018

Lovely job lovely products

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Discounts Allocation of products every month Lovely products Great staff Opportunities for bonus if you reach a target with your colleagues

Cons

Very slow paced environment Not much training given other than what colleagues give to you or teach yourself

2.0

Sep 20, 2018

Pay well but that’s about it.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Staff discount is great and the training is frequent.

Cons

Where to start.... Loan trading is horrendous due to tight budgets set by area management. Lack of support given. The company have a prosperity work ethic which upper management DID not adhere to what’s so ever but love to preach it. Store covering constantly across area spending own money on fuel, food etc to then have to wait up to 5months to receive it back after lengthy expense forms. Overly high targets that were absolutely not achievable especially when our main competitor was their own online shop offering better deals than in store had. The list is endless sadly.

L'Occitane Response

7y

Hi There, Thank you for providing such detailed feedback, it is very helpful for us to understand where we can improve as an employer. We will be happy to pass this feedback on to see how we can better support our managers and make the employment experience a more positive one! Thank you, and wish you all the best.

2.0

Sep 19, 2018

Senior Sales Assistant

Senior sales associate

Recommend

CEO approval

Business Outlook

Pros

Get to test out a lot of products

Cons

Management were awful and couldn't deal with the simplest tasks

L'Occitane Response

7y

Hi There, We are very sorry to hear that you had a negative experience with the management during your time with us. If you would like to provide us with some further information you can email us at TalentUK@loccitane.com and we would be happy to look in to how we can improve. Thanks again.

Viewing 664 - 666 of 1,111 Reviews

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Lovely job lovely products

Pay well but that’s about it.

Senior Sales Assistant

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